The following general terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes which can be attributed predominantly neither to his commercial nor his independent professional activity. An entrepreneur is a natural or legal person or a legally responsible partnership which, upon conclusion of a legal transaction, acts in the exercise of its commercial or independent professional activity.
The following applies to entrepreneurs:If the entrepreneur uses conflicting or supplementary general terms and conditions of business, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to them.
2. Contracting party, conclusion of contract
The purchase contract is entered into with GRAMMARGON.
By placing the products in the online shop we make a binding offer to enter into a contractual agreement for these articles. You can put our products into your shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after sending the order you will receive a confirmation by e-mail.
3. Contract language, contract text storage
The language available for the conclusion of the contract is English.
We save the contract text and send you the order data and our general terms and conditions by e-mail. You can view the contract text in our customer login.
4. Terms of delivery
In addition to the indicated product prices, shipping costs will be added. You can find out more about the amount of shipping costs in the offers.
We only deliver by dispatch route. A self-collection of the goods is unfortunately not possible.
The following payment methods are available in our shop:
When you place your order, you also provide us with your credit card details. After your legitimation as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order. The payment transaction will be carried out automatically by the credit card company and your card will be charged.
Pay now (Sofort) with direct banking by klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with PIN/TAN procedure that has been activated for participation in Sofort, you must identify yourself accordingly and confirm the payment order to us. You will receive further information during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
Visa, Mastercard, American Express, Shopify pay, Apple pay, Google pay
6. Right of cancellation
You are entitled to the legal right of cancellation, as described in the cancellation policy.
7. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory law on liability for defects shall apply.
The following applies to the purchase of used goods by consumers:if the defect occurs after one year from delivery of the goods, the claims for defects are excluded. Defects which occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The sale of used goods is carried out under exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which have been included in the contract, shall be deemed to be an agreement on the quality of the goods; we shall not assume any liability for the manufacturer's extensive circumstances or other advertising statements.
If the delivered item is defective, we shall initially provide warranty to entrepreneurs at our discretion either by eliminating the defect (rectification of defects) or by delivering a defect-free item (replacement delivery).
The above restrictions and time limits shall not apply to claims based on damages caused by us, our legal representatives or vicarious agents
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty or malice
• in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may rely on a regular basis (cardinal obligations)
• within the framework of a guarantee promise, if agreed
• insofar as the scope of application of the Product Liability Act is open.
Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online shop.
We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents
• in case of injury to life, body or health
• for intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• insofar as the scope of application of the product liability law is open.
In the event of a breach of material contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may rely on a regular basis (cardinal obligations), by slight negligence;If we, our legal representatives or vicarious agents are unable to perform their duties, the liability of the amount is limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Any other claims for damages are excluded.
9. Disputes resolution
The European Commission provides an Online Dispute Resolution (OS) platform that you hierfinden. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Final clauses
If you are an entrepreneur, then German law applies to the exclusion of the UN sales law.